Every organisation works through networks. However, it is important to understand that the ability of an organisation to manage and co-ordinate relationships in an adaptive way enhances its resilience to the effects of organisational change. We’ve already looked at the way in which MetaSight can limit risk associated with the changes that take place when an employee leaves the company (see article), now it’s time to see how MetaSight uses its unique ability to ‘accelerate network development’ within a company when a new employee joins.
Who’s talking to who and what are they talking about?
So, back to our example – new employee integration – let’s see how MetaSight’s power can accelerate this process…
Your boss tells you that there is a new member joining your team. Your job… is to facilitate rapid integration to get them up to speed and working independently as soon as possible. The reality check is that you already have your own busy workload and you would rather leave them to claw their way through the 500 page policy and procedures handbook they were given by HR that morning.
Around the coffee machine no longer works!
In the old days, integration would have consisted of a 20 minute induction around the departmental coffee machine – shaking hands with and not remembering names of colleagues who silently slip back into plush corner offices never to be seen again. Or possibly it would have involved some out of hours and socialising – but guaranteed it would have involved a lot of your time.
However… your new team member is a very bright working mother who can’t do evenings, although her qualifications are superb and you know she is more than capable of delivering the kind of support you need. You need to connect her to your internal networks fast and efficiently, so you turn to MetaSight.
Instantly she can see a MetaMap illustrating her role within the company - this shows how your team are connecting to sales, marketing and management – illustrating individual communication pathways between key players who can be contacted easily by your new team member when she has a question or needs support.
Furthermore MetaSight allows her to view and sort communications by her key contacts, profiling individual expertise through clustering topics of conversations. For instance – she can see that Team Member A in marketing has a high volume of communications on Product X, which is very useful to her as she is responsible for budgeting the design and development projections for this item. In fact – she can pull up a network profile of everyone associated with Product X across your entire multi-national organisation and create a power contact list if she wishes.
If she has a question on an individual topic or service, she can use MetaSight Tag Clouds to learn and approach individuals who are experts in these areas. MetaSight’s ‘borderless’ capture and connect capability means that topics of discussions from members overseas are just as accessible to her as those from within your own office.
Furthermore, unlike the old fashion induction manual, MetaSight’s information is constantly updated, flexing with your organisational development to generate new tags and topic lists as and when they occur.
For instance, if a new sub-division of a Product X is formed (Product Xa), MetaSight adapts to capture the shift in communication and creating a sub network of players who are starting to discuss this new topic. This is extremely important within organisations that depend on design and development, as line extension and project drift are areas that can have significant impact of budgeting and accounts. In this scenario, your new employee can easily contact all Product Xa players and bring them back under budgeting control.
So… your task is completed, your new employee is well on her way to full independent action thanks to fast-track network integration courtesy of MetaSight.
Networking: Joining a large group of already connected teams and members can be daunting unless you have a tool that helps the new employee integrate fast and efficiently.
MetaMap: MetaSight generates a virtual network profile for your new team member - allowing them to see their role within the organisation and their communication pathways.
Profiles: Examining individual profiles allows our new member to build more knowledge, more quickly around those colleagues who can and will support them in the future.
"MetaSight gives us a sharp competitive edge..."
Every large company has in-house experts. So why don't they use them more? Networking with in-house experts, with their specialized knowledge, skills and networks, could be invaluable to both colleagues and managers, but often workers who could use their help in other functions and business units may not even know they exist. Talk about a waste!